We are unable to respond to appeals/complaints by telephone. If your vehicle has been towed away, wheel clamped or issued with a PCN (Parking Charge Notice), this will usually be because it was parked in breach of parking regulations that were clearly displayed in prominent locations on the warning notices. However, if you feel you have grounds for appeal or wish to make a complaint, please do so by writing to the address below.

The Appeals Department
P.O Box 21425
London
N6 6WP

Important notes:

Appeals will not be considered for the following reasons:

• My permit fell down
• I forgot to display my permit
• I am waiting to receive my permit
• I have lost my permit
• There is nowhere else to park
• I was only one minute
• I wasn′t the driver
• Disabled badge holders are not exempt on private land

Refer to The Blue Badge Scheme rights and responsibilities Dept of Transport

Please include the following information with all appeals:

1. Vehicle registration/Model/Colour
2. The date of offence
3. A copy of your receipt (if received)
4. A copy of your PCN or its number
5. All relevant evidence to support your appeal