Terms & Conditions
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The client is the Landlord /Leaseholder or legal occupier of the controlled parking area specified as the Site Address when creating an account. The service can also be employed by authorized agents of the landlord.
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FLASHPARK will supply warning notices which will state in clear terms the parking regulations which apply to the client’s site address. The client will purchase and display warning notices in prominent location around the site address. The signs must be visible at all times. Any damaged or missing warning notices must be replaced immediately. The client will provide photographic evidence that the warning signs are clearly displayed when requested.
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The client must take all reasonable steps to inform motorists of the introduction of the parking control scheme.
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FLASHPARK will provide the client with an online service to self issue parking charge notices (PCNs). This is done by taking photographs of an offending vehicle and uploading these on the FlashPark website. The service is free to the client as it is funded from Parking Charge Notices payable to FlashPark.
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The client must ensure that when taking a photo of offending vehicle the registration and background are clear. The date and time of the offence reported online must be the same as the date and time a photograph was taken. Offending vehicles can only be reported within 6 days from the date the offence took place.
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FlashPark will issue and enforce where possible Parking Charge Notices to all correctly reported vehicles.
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All PCN charges will be in accordance with the costs clearly displayed on warning notices. Any outstanding PCNs may be forwarded to an authorised debt collection contractor.
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The client can cancel any parking charge notice within 3 working days, written confirmation will be required. Any cancellations after this period will incur administration charge of £7.50
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The client will not engage in collecting any monies from drivers of offending vehicles direct or indirect.
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The Client shall act in professional and responsible manner at all times, and warn potential offenders where possible.
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FLASHPARK operates a comprehensive appeals procedure and reserves the right to withdraw a parking charge, refund a parking charge and close the clients account if the correct procedures are not followed.
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FlashPark will pay a commission of £10.00 per paid PCN subject to a minimum of five paid PCNs in a calendar month. Payments are sent at the beginning of each calendar month and are made by bank transfer only.
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This agreement can be terminated at any time by either party without notice, reason or penalty.
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All complaints and appeals from both the client and the motorists must be made in writing to the address above.