• The client is the Landlord /Leaseholder or legal occupier of the controlled parking area specified as the Site Address when creating an account. The service can also be employed by authorized agents of the landlord.

• FLASHPARK will supply warning notices which will state in clear terms the parking regulations which apply to the client’s site address. Any damaged or missing warning notices must be reported and replaced immediately by the client. The client will provide photographic evidence that the warning signs are clearly displayed when requested. All warning signs remain property of FLASHPARK and must be returned when requested.

• The client must take all reasonable measures to inform motorists of the introduction of the parking control scheme.

• The client must read and comply with the relevant section (Appendix B) of the British Parking Association Approved Operator Scheme Code of Practice click here

• FLASHPARK will provide the client with an online service to self issue parking charge notices (PCNs). This is done by taking photographs of an offending vehicle and uploading these on the FlashPark website. The service is free to the client as it is funded from Parking Charge Notices payable to FlashPark.        

• The client must ensure that when taking a photo of an offending vehicle the registration and background are clear was taken. Offending vehicles can only be reported within 6 days from the date the offence took place.

• FlashPark will issue and enforce where possible Parking Charge Notices to all correctly reported vehicles.

• All PCN charges will be in accordance with the costs clearly displayed on warning notices. Any outstanding PCNs may be forwarded to an authorized debt collection contractor.

• The client can cancel any PCN directly from their client control panel. This is free of charge if no enforcement has taken place. Cancellation of a PCN which is already in enforcement will be subject to a £7.00 admin fee. This can be paid directly online via debit/credit card.

• The client will not engage in collecting any monies from drivers of offending vehicles direct or indirect.

• The Client shall act in professional and responsible manner at all times, and warn potential offenders where possible.

• FLASHPARK operates a comprehensive appeals procedure and reserves the right to withdraw a parking charge, refund a parking charge and close the clients account if the correct procedures are not followed.

• FlashPark will pay a commission of £10.00 per paid PCN subject to a minimum of five paid PCNs in a calendar month. Payments are sent at the beginning of each calendar month and are made by bank transfer only. Each party will be accountable for VAT where applicable.

• This agreement can be terminated at any time by either party without notice, reason or penalty. All warning signs must be returned to Flashpark

• All complaints and appeals from both the client and the motorists must be made in writing.

 

FlashPark is registered trademark for Vehicle Control Solutions Ltd, registered in England 5315852, VAT No: 864081323